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Frequently asked questions
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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Do you offer a free consultation call?Yes! I offer a free 30 minute no-obligation consultation call where we can chat about your situation and how coaching might be able to help you.It's also a time where you can ask me any questions you have about coaching or working with me. It's not a hard sales call (I hate those just as much as you do!), it's just a 30-minute virtual coffee date where we can get to know each other better and decide if coaching can help you and if I'm the right coach for you. It's so important that we both feel excited to work together in order for you to get the most out of this experience. Sometimes we may decide we are not the right fit for each other and if that happens I would be more than happy to signpost you to another coach I think could help you.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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How does the taster session work?The taster session is a 60 minute one-off coaching session so you can experience coaching and what it's like working with me. Most clients who decide to go ahead with a taster session have had a consultation call beforehand. The consultation call is essentially a get-to-know-you call where we discuss your situation, see how coaching could help and decide whether we think we could be a good fit to work together. The taster session is the opportunity to properly experience coaching before deciding to commit to a full package. The taster session is £95. If you do then decide to go ahead with a full coaching package, the taster session will count as the first session in the 8 session package and the £95 will be deducted from the full package cost.
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I've seen other coaches offering discounts - do you offer discounts?Discounts are usually not what they seem and are manipulative tactics to pressure people into signing up before they're ready. I hate icky sales tactics as much as you do and I don't agree with them. My prices are stated on my website for this reason - I want you to be fully informed upfront so you can make the right choice for you. I've also made a conscious decision to charge a much lower price than many other coaches with my experience are charging. I want to help as many people as I can and I don't believe that people should have to get into debt to work with a coach. My prices reflect what I believe is a fair price which offers great value for my clients while allowing me to earn a living.
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